One Year Limited Warranty
Apira Science Inc. products are warranted to be free from defects in materials or workmanship for one year from the date of purchase. Within this period, Apira Science Inc. will, at its sole option, repair or replace any components that fail in normal use. Such repairs or replacement will be made at no charge to the customer for parts or labor, provided that the customer shall be responsible for any transportation cost. This warranty does not apply to: (i) cosmetic damage, such as scratches, nicks and dents (ii) damage caused by accident, abuse, misuse, water, flood, fire, or other acts of nature or external causes; (iii) damage caused by service performed by anyone who is not an authorized service provider of Apira Science; or (iv) damage to a product that has been modified or altered. Repairs have a 90 day warranty. If the unit sent in is still under its original warranty, then the new warranty is 90 days or to the end of the original one year warranty, depending upon which is longer.
THE WARRANTIES AND REMEDIES CONTAINED HEREIN ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ANY LIABILITY ARISING UNDER ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, STATUTORY OR OTHERWISE.
IN NO EVENT SHALL APIRA SCIENCE, INC .BE LIABLE FOR ANY INCIDENTAL, SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES, WHETHER RESULTING FROM THE USE, MISUSE, OR INABILITY TO USE THIS PRODUCT OR FROM DEFECTS IN THE PRODUCT. SOME STATES DO NOT ALLOW THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
Apira Science Inc. retains the exclusive right to repair or replace (with a new or newly-overhauled replacement product) the device or software or offer a full refund of the purchase price at its sole discretion. SUCH REMEDY SHALL BE YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY BREACH OF WARRANTY. This warranty supersedes all other versions including product manuals, websites or other published representations.
Warranty Service
To Obtain Warranty Service Please Complete These Two Easy Steps:
Contact Apira Science Support to receive an RMA number.
Call or e-mail Apira Science Support to describe the problem and request a return material authorization (RMA) number. You will need to provide the unit's serial number, your return shipping address and a daytime phone number.
Phone: 1-800-293-2145
E-mail: support@apirascience.com
Ship the unit, along with the RMA number, to Apira Science, Inc.
Once you have received the RMA number, ship the unit (insured) to the following address and include the RMA number on the outside of the package. Ship to:
iGrow - Returns
Dept. 4000
7850 Ruffner Avenue
Van Nuys, CA 91406
