FAQs

Read Dr. Lorrie Klein’s RealSelf.com Q&A »

What are your office hours?

Monday and Wednesday 8:30 AM – 5:00 PM Tuesday and Thursday 8:30 AM – 6:00 PM Friday 8:30 AM – 2:00 PM Selected Saturdays 9:00 AM – 1:00 PM We are closed for lunch from 1:30 PM – 2:30 PM Office hours are subject to change without notice so please call ahead to ensure that we are open.

What insurance plans do you accept?

We accept Medicare, Blue Cross, Blue Shield, Heathnet, Aetna, and most PPO insurance plans. We do not accept HMO insurance. Please call (949) 363-1788, if you have any questions about your coverage.

How do I purchase Latisse?

Latisse is a prescriptive product and requires a valid prescription from a licensed medical doctor. You may purchase Latisse in our office (no appointment necessary) or it can be mailed to you after a brief phone consultation. In Orange County? Latisse® is available in our office for purchase. Call (949) 363-1788 or Buy Now!

Can Latisse be returned?

No. Since Latisse is a prescription product it cannot be returned or refunded for any reason.

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A Nationally Recognized Leader

Dr. Lorrie Klein’s rare combination of technical expertise and aesthetic sensibility puts her at the forefront of dermatologists nationwide. Dr. Klein’s reputation for providing natural-looking results is why she’s the choice of women and men from throughout Southern California and beyond.

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How do I purchase skin care products from you?

Many wonderful skin care products, including physician strength rejuvenation products and exclusive spa products are available at Dr. Klein’s office and at Euro Day Spa. Click here to learn more. 

Do you perform facials in your office?

Dr. Klein’s expert estheticians (skin care therapists) perform many different kinds of facials at her Euro Day Spa. Acne facials, Epicuren Facials, Emminence Organic Facials and medical strength facials are among the many treatments available.

Are you and your physician assistants board-certified?

Yes. Dr. Klein is a board-certified dermatologist and Fellow, American Academy of Dermatology. Our Physician Assistants (PAs) are also Certified. In addition, all of our providers receive many more hours of continuing education every year.

Why can’t I find many of the products you offer at other retailers?

All of our products have been thoroughly screened by our spa and medical staff before we offer them to you. Many of the products are exclusive to spas, many others only to doctor’s offices. Some are only available by prescription. Our goal is to offer only the very best and most effective products we can find.

Do I really need to take care of my skin?

Absolutely Yes! Your skin is an organ of your body. It is the largest and most visible of the body’s organs and one of the most complex because it interacts with many other organs. It acts as a shield protecting your insides from external stress: disease, infection and environmental factors such as the sun, wind and rain.Your skin also plays an important part in your appearance.

What functions does the skin perform?

It comes in contact with harmful agents, such as bacteria, viruses and allergens (substances that can cause allergic reactions), and it works to protect your body from their effects. It also helps regulate your body temperature; for instance, to cool down, you sweat when you exercise. The skin can do all this while withstanding everyday assaults from the environment: sun, wind, heat, dryness, cold weather, pollution and cigarette smoke. All these factors can damage the skin, limiting its protective function.

How can I take care of my skin?

Windows of Health Your skin also reflects your health. When you are healthy, your skin glows. When you do not eat well or are under stress, your skin shows it.

Here are some simple steps most people can take to protect their skin:

  • If you have a normal or dry skin, use moisturizers and gentle, non-drying cleansers.
  • Help prevent skin cancer by daily using sunscreen (SPF 15 or higher) outside, wearing protective clothing outdoors and avoiding overexposure to the sun and artificial tanning.
  • Wear gloves when you wash dishes, use harsh chemicals, garden, rake leaves and do other activities that can be hard on your hands.

Proper care of the skin also should include the help of a dermatologist. Dermatologists are physicians who specialize in skin care. They receive extensive training to help keep skin healthy and to treat skin problems.

What kind of training do dermatologists get?

After medical school and a year of hospital residency in general medicine, dermatologists have at least three more years of intensive medical and surgical training. Dermatology residency training focuses on the skin, hair, nails and mucous membranes (the “wet skin” of the mouth and genital area). Board-certified dermatologists have completed this training and passed a comprehensive test given by the American Board of Dermatology. About 8,500 board-certified dermatologists practice in the United States.

What role can a dermatologist play in the care of my skin?

A dermatologist can help you care for your skin in important ways:

  • Diagnosis Dermatologists diagnose skin disease quickly and effectively by noting your symptoms and checking your skin. They then give you options for proven treatments. If you have any symptoms of skin disease, see a dermatologist as soon as possible
  • Prevention Dermatologists can also help you prevent unnecessary damage to your skin. They do this through education and by showing you how to examine your skin for signs of skin cancer or other skin problems.
  • Surgery Dermatologists are also skin surgeons. They often perform surgery on the skin to prevent disease, provide early control of disease or improve how the skin looks.
  • Cosmetic Procedures Dermatologists can improve the appearance of skin damage by aging, sunlight or disease. Some ways they do this include chemical peels (a form of skin rejuvenation) and removal of skin growths, discoloration or unwanted veins.

Is there a certain age when people should first see a dermatologist?

No. Dermatologists treat people of all ages. Skin problems can affect everyone from newborns to older adults. You or your family members should see a dermatologist whenever you have symptoms of skin trouble. Even if have never have had skin problems, it is a good idea to see a dermatologist as an adult. Nearly everyone will have some kind of skin problem in his or her lifetime. The skin protective barrier can break down due to age, disease or other factors.

Your dermatologist can help you watch for the long-term effects of the environment, aging and disease and also help prevent skin problems.

When might I benefit from regular visits to a dermatologist?

Some adults regularly visit a dermatologist to help find conditions such as skin cancer early. Since skin cancer is the most common cancer, it is a good idea to regularly see a dermatologist for skin checkups. You also should check your own skin for changes in moles and for new lumps or discoloration.

What common problems do dermatologists treat today?

Dermatologists have many effective medical and surgical treatments for problems of the skin, hair and nails. Here are some common conditions they treat:

  • Acne: Acne is the term for plugged pores, pimples and deeper lumps such as cysts that occur on the upper half of the body. Acne affects most teenagers, but adults can get acne, too.One survey placed acne as the most often treated skin disorder. Today, medical treatment can reduce scarring due to acne.
  • Athlete’s Foot: A fungal infection causes athlete’s foot. Moisture, such as sweating, and tight shoes and socks make the perfect setting for a fungus to grow on your feet.
  • Cold Sores: The herpes simplex virus can cause blisters called cold sores almost anywhere on a person’s skin. The virus has two types. One tends to occur around the mouth and nose, and the other often appears on the buttocks and genitals.
  • Hair Loss: Hair loss can occur for many reasons, the most common of which is hereditary baldness. New medicines may help reduce baldness in some people. Another treatment option is a hair transplant, which involves moving small plugs of hair-growing skin from the back and sides of your scalp to the balding areas.
  • Hives: Another name for hive is “wheals.” These ink swellings occur in groups on any part of the skin. Each wheal lasts a few hours before fading away, leaving no trace. Hives usually itch and may also sting or burn. Allergic reactions to foods, drugs and other allergic triggers can cause hives.
  • Nail Problems: Problems with your fingernails or toenails could be a sign of a health problem. See a dermatologist if your nails are thick, tough or painful or have scaling, white spots or red lines on them.
  • Psoriasis: Taking its name from the Greek word for “itch”, psoriasis is a persistent skin disease. In psoriasis, the skin forms red, thick patches covered by silvery scales. Most often psoriasis affects the scalp, elbows, knees and lower part of the back. More than 5 million Americans have psoriasis.
  • Rashes: Often called dermatitis, rashes can become itchy painful. Rashes have may causes, including allergic reactions, friction, prolonged exposure to heat and moisture, or contact with irritants, such as harsh chemicals. Hand eczema is a common rash. Many people with this problem start with dry, chapped hands that later become red, scaly and swollen.
  • Warts: A virus causes warts. The four most common kinds of wart are hand, plantar (foot), flat and genital warts. Warts usually are skin colored and feel rough.

What can I expect from my visit to a dermatologist?

You can expect several things during you visit:

  • Interest in you, your skin problem and your concerns.
  • Medical expertise, history and a physical exam relevant to your skin problem.
  • Any needed testing, such as lab tests, or a prescription for tests.
  • An explanation of the condition, treatment options and potential adverse reactions to medicines if prescribed.
  • An estimated time and cost of the treatment you choose.
  • Information about needed return visits

 Will I need prescription drugs?

When appropriate, dermatologists recommend medicines, such as creams or pills. They are trained to prescribe drugs that have the best chance of helping and the least chance of harming you.

What changes are taking place in the field of dermatology?

Many changes are occurring in this field of medicine. Dermatologists have new ways to effectively treat skin problems, so that their patients will get better faster.